In this dental patient testimonial, Sharon talks about the friendly staff at our practice in Lakeville, NY. Instead of just treating her like a regular patient, she discusses how the staff gets to really know her. Even after a treatment has been completed, she receives a phone call from the office to make sure everything is going well, and to see if she has any questions.
So my name is Sharon Mosher. I'm a math teacher and I have been seeing Dr. Hirschfield for over ten years. I have pretty good teeth. I've never had a bad experience here. I've had a couple of crowns. I've had some work done.
The staff here is really friendly. They get to know you as a person, as a family. They always ask how the girls are doing. They really get to know the patients. They make it, it's not drudgery to be here. It's actually kind of fun. So I would definitely recommend this practice. Anytime you need something done, they work around your schedule and what I really like is that Dr. Hirschfield always calls the next day to make sure that everything is going fine.
They never pressure you. They always tells you the benefits, the pros and the cons and then it's your decision and they're willing to work with you around that, which, I think they're fair, they're not pushing you to get things done that you don't need done. It really is a friendly atmosphere here so and that's much appreciated from having a childhood dentist who was one person and one receptionist and one hygienist. It's just a whole different atmosphere.